Refunds & Shipping
You may return any new, unopened items within 30 days of delivery for a full refund. You may make exchanges for defective or incorrect items as long as the item is returned within 30 days. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We ship all items through Fed-Ex ground.
If you need to return an item, please contact us via phone or e-mail.